🔏 Your Privacy

pp888 Privacy Policy — How We Handle Your Personal Data

We are committed to keeping your personal information secure, transparent, and used only for the purposes described in this policy.

Last updated: January 2026

This Privacy Policy ("Policy") describes how pp888 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects information relating to users ("you", "your") who access or use the pp888 website and associated services, including casino games, sports betting, and account management features. This Policy applies to all players accessing pp888 from Bangladesh, including users in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By registering an account or using pp888, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the pp888 platform. We recommend reviewing this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable data protection standards.

Our Privacy Commitments

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SSL Encryption

All data transmitted between you and pp888 is protected by 256-bit SSL encryption.

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No Data Selling

We never sell your personal data to third-party marketers or advertising networks.

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Right to Erasure

You may request deletion of your personal data, subject to legal retention requirements.

✅

Your Consent

We only process your data with a lawful basis, including your explicit consent where required.

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Transparency

This Policy clearly explains exactly what data we collect and why we collect it.

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Contact Us

For any privacy queries, contact us at [email protected] any time.

1. Information We Collect

pp888 collects the minimum personal information necessary to provide a safe, reliable, and legally compliant gaming service. The following categories of information may be collected from you during registration, account use, and customer support interactions:

Identity InformationFull name, date of birth, and a copy of a government-issued identity document (where KYC verification is required). Date of birth is collected to verify that you are aged 21 or above, as required by our Eligibility policy.
Contact InformationMobile phone number and email address used during registration. These are used for account communications, security alerts, support responses, and (with your consent) promotional messages. You may opt out of promotional communications at any time by contacting support.
Financial InformationPayment method identifiers (for example, the mobile wallet account number associated with your bKash, Nagad, or Rocket account, or masked card details for Visa/Mastercard transactions). Full payment credentials are never stored on pp888 servers — transactions are processed directly through the payment provider's secure system.
Technical & Usage DataIP address, device type, browser type, operating system version, session timestamps, pages visited, games played, bets placed, and deposit/withdrawal transaction history. This data is used for security monitoring, fraud prevention, platform improvement, and responsible gaming analytics.

2. How We Use Your Information

pp888 uses the personal information we collect exclusively for the following purposes. We do not process your data for any purpose that is incompatible with these stated uses without first obtaining your explicit consent:

  • Account creation, verification, and ongoing account management, including password resets and security alerts.
  • Processing deposits, withdrawals, and other financial transactions through your selected payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
  • Complying with legal obligations, including age verification (21+), KYC requirements, anti-money laundering (AML) screening, and fraud prevention.
  • Providing customer support, responding to queries, and resolving disputes or complaints in a timely and fair manner.
  • Monitoring responsible gaming activity, including tracking gameplay patterns to identify potential problem gambling behaviour and applying account limits or self-exclusion as requested.
  • Sending you promotional offers, bonus notifications, and platform updates — but only where you have consented to receive such communications. You may withdraw this consent at any time.

pp888 processes your personal data only where a lawful basis exists for doing so. The following legal bases apply to our data processing activities:

Contract PerformanceProcessing that is necessary to provide the services you have requested — including account registration, payment processing, and customer support — is carried out on the basis that it is required to perform the contract between you and pp888.
Legal ObligationCertain processing activities — including age verification, KYC, and AML compliance — are required by applicable law. pp888 is obligated to carry out these checks and to retain the resulting records for the periods mandated by law. This processing is non-optional and cannot be declined without affecting your ability to hold an active account.
Legitimate InterestsSome data processing — such as fraud detection, security monitoring, responsible gaming analytics, and platform improvement — is carried out on the basis of pp888's legitimate interests in operating a safe and reliable platform. Where we rely on legitimate interests, we have balanced these interests against your privacy rights and concluded that the processing is proportionate and does not unduly impact your rights.

4. Sharing Your Information

pp888 does not sell, rent, or trade your personal information to any third party. We share your information only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

Payment ProcessorsTo process deposits and withdrawals, pp888 shares the minimum necessary financial identifiers with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing networks. These partners are contractually obligated to handle your data securely and to use it only for the purpose of processing your specific transaction.
Game ProvidersWhen you play games hosted by third-party studios such as Evolution Gaming, Pragmatic Play, Ezugi, or Spribe, technical session data (such as a session token) may be passed to the relevant provider to enable gameplay. No personally identifying information beyond what is technically required for session integrity is shared with game studios.
Legal & Regulatory Authoritiespp888 may disclose your personal information to law enforcement, regulatory bodies, or other authorities where required to do so by applicable law, by a court order, or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

All third parties with whom pp888 shares personal data are contractually required to implement appropriate security measures and to use the data only for the specified purpose. pp888 does not authorise any third party to use your personal data for their own marketing or commercial purposes.

5. Payment Data & Financial Privacy

pp888 takes the security of financial data with the utmost seriousness. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a card payment method, the transaction is handled by the relevant payment provider through their own secure gateway. pp888 does not store your full mobile wallet credentials, bank account numbers, or full card numbers on our servers at any time.

What pp888 retains for internal records is limited to: the transaction reference number, the payment method type used (e.g. bKash), the transaction amount in BDT, the transaction timestamp, and the transaction status (completed, pending, reversed). This information is retained for audit, dispute resolution, and legal compliance purposes.

ℹ️ pp888 will never ask you to share your full bKash PIN, Nagad PIN, bank password, or full card number via email, chat, or phone. If you receive any communication requesting this information and claiming to be from pp888, treat it as fraudulent and contact [email protected] immediately.

6. Cookies & Tracking Technologies

pp888 uses cookies and similar browser-based tracking technologies to operate the platform, maintain your session, and improve your experience. We use the following categories of cookies:

  • Essential cookies — required to maintain your login session, keep your account secure, and enable core platform functionality such as the game lobby, deposit flow, and account settings. These cannot be disabled without breaking the platform.
  • Analytics cookies — used to understand aggregate platform usage patterns, identify popular games and features, and measure the effectiveness of platform improvements. Analytics data is processed in aggregated, non-identifiable form.
  • Responsible gaming cookies — used to monitor session duration and gameplay frequency in order to trigger responsible gaming reminders, enforce active session limits, and support self-exclusion enforcement.

Most modern mobile browsers allow you to manage or delete cookies via your browser settings. Please note that disabling essential cookies will prevent you from using core pp888 features, including logging in to your account. Disabling analytics or responsible gaming cookies does not affect your ability to play but may reduce the quality of personalisation and responsible gaming safeguards.

7. Data Retention

pp888 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account information — including identity documents, contact details, and transaction history — is retained for a minimum of five (5) years following account closure to comply with AML recordkeeping requirements. Gameplay logs and session data are retained for a minimum of one (1) year for dispute resolution and responsible gaming audit purposes.

When personal data is no longer required and no legal retention obligation applies, pp888 will securely delete or anonymise it. Anonymised or aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes. If you wish to request deletion of your personal data, please contact [email protected] — note that requests cannot override mandatory legal retention periods.

8. Your Data Rights

As a user of pp888, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

Right of AccessYou have the right to request a copy of the personal data that pp888 holds about you. We will provide this information within a reasonable timeframe, typically within 30 days of receiving your request, subject to identity verification.
Right of RectificationIf any personal data held by pp888 about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings, or contact support for assistance with information that cannot be self-corrected.
Right to ErasureYou may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you believe the data has been processed unlawfully. Note that this right is subject to legal retention requirements — pp888 cannot delete data it is legally obligated to retain.
Right to Restrict ProcessingIn certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing and we are assessing that objection — you may request that we restrict our processing of your data to storage only while the matter is resolved.

To submit a data rights request, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number to help us verify your identity. We aim to respond to all data rights requests within 30 days. If your request is complex or we have received a high volume of requests, we may extend this period by up to a further 30 days and will notify you accordingly.

9. Data Security

pp888 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security assessments and vulnerability testing, staff training on data handling and privacy obligations, and multi-factor authentication options for account access.

While pp888 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pp888 will notify affected users as soon as reasonably practicable and will take immediate remedial action. If you suspect that your account has been compromised, contact [email protected] immediately.

10. Children & Minors

pp888 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Registration by or on behalf of a person under 21 is prohibited. If pp888 becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on pp888, please contact [email protected] immediately so that we can investigate and act accordingly.

11. Changes to This Privacy Policy

pp888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When we make material changes — that is, changes that substantially affect how we collect, use, or share your personal data — we will provide notice on the platform and update the "Last updated" date at the top of this Policy. For significant changes, we may also send a notification to your registered email address or mobile number.

Your continued use of pp888 after any update to this Policy takes effect constitutes your acceptance of the revised Policy. We recommend bookmarking this page and reviewing it periodically. If you have questions about any change to this Policy, contact [email protected] before continuing to use the platform.

12. Contact & Privacy Queries

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how pp888 handles your personal information, our support team is available 24/7. Please include your registered mobile number and a clear description of your query so that we can assist you as efficiently as possible.

Privacy Support Email [email protected]